Ate10 Support
Questions, problems or feedback about the Ate10 app? We're happy to help.
Email roymkim@gmail.com and we'll get back to you, usually within a couple of days. Telling us your username and what phone you use helps.
Where does Ate10 work?
Home shows dishes from Los Angeles, San Francisco, Seattle and New York City. You can post from anywhere; posts from other places stay on your profile. To change cities, tap the place button at the top of Home.
Why is the app asking for my location?
Only to suggest nearby restaurants when you post and to pick the city you're in. Ate10 works without it; you can type a place yourself and choose a city by hand. You can change this any time in your iPhone's Settings.
How do I edit or delete a post?
Open the post from your profile and tap the menu in its corner.
How do I report a post or block someone?
Open the post or the person's profile, tap the menu, and choose Report or Block. Blocked people can't see your posts and you won't see theirs. We review every report.
How do I delete my account?
Go to Settings in the app and choose Delete account. This starts a 30-day window: sign back in within 30 days to restore it. After that, your login, profile, follows and photos are removed.
I can't sign in
Use the same method you signed up with (email or Sign in with Apple). If a sign-in email doesn't arrive, check your spam folder and wait a minute before trying again. Still stuck? Email us.